{"id":1208,"date":"2022-06-22T15:31:00","date_gmt":"2022-06-22T15:31:00","guid":{"rendered":"https:\/\/smart-robotics.io\/?p=1208"},"modified":"2025-07-16T18:32:54","modified_gmt":"2025-07-16T18:32:54","slug":"managing-employee-resistance-to-robots-part-2","status":"publish","type":"post","link":"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-2\/","title":{"rendered":"Managing employee resistance to robots \u2013 part 2: communication is key"},"content":{"rendered":"\r\n<section class=\"single-blog \" id=\"\">\r\n    <div class=\"container\">\r\n                            <div class=\"blog-row col-lg-10 mx-lg-auto\">\r\n                                <h1 class=\"title mb-3 mb-lg-5 \">Managing employee resistance to robots \u2013 part 2:  <strong class=\"title-blue\">communication is key<\/strong><\/h1>\r\n                                <p class=\"bigtext\">Introducing new automation developments such as robots to your employees should be treated like any other organizational change. It is important to apply change management from the very beginning. After all, you want to prevent employee resistance towards robots rather than taking away resistance once it already exists. In this second blog of the series \u2018managing employee resistance to robots, we will focus on how to use communication to prevent and take away employee resistance to robots. If you want to know more about where this resistance comes from, read <a href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-1\/\">part 1: where does resistance come from?<\/a><\/p>\r\n\r\n                                <div class=\"blogmeta\"><span class=\"categories\">Blog<\/span> | <span class=\"date\">Date: 22-06-2022<\/span> | <span class=\"author\">Written by: \r\n                Laura Schilperoort                    <\/span>\r\n                <\/div>\r\n                <!-- social share -->\r\n                                <div class=\"row blog-social mb-0\">\r\n                    <div class=\"social-share-wrap\">\r\n                        <ul class=\"social-share\">\r\n                            <li class=\"social-share-title\">Share<\/li>\r\n                                                                                        <li class=\"social-share-item\"><a href=\"http:\/\/twitter.com\/home?status=https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-2\/\"><i class=\"fab fa-twitter\"><\/i><\/a><\/li>\r\n                                                                                        <li class=\"social-share-item\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-2\/\"><i class=\"fab fa-linkedin\"><\/i><\/a><\/li>\r\n                                                                                        <li class=\"social-share-item\"><a href=\"https:\/\/wa.me\/?text=https%3A%2F%2Fsmart-robotics.io%2Fmanaging-employee-resistance-to-robots-part-2%2F\"><i class=\"fab fa-whatsapp\"><\/i><\/a><\/li>\r\n                                                                                        <li class=\"social-share-item\"><a href=\"mailto:?subject=I wanted you to see this site&amp;body=Check out this site https%3A%2F%2Fsmart-robotics.io%2Fmanaging-employee-resistance-to-robots-part-2%2F\"><i class=\"far fa-envelope\"><\/i><\/a><\/li>\r\n                                                    <\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n                                <!-- end social share -->\r\n                \r\n                <div class=\"blog-content\">\r\n                    <h2>Communication is key to manage resistance<\/h2>\n<p>The most important part of change management is communication. A mistake many organizations make is completely leaving employees out of the loop when changes are happening. Imagine what will happen if you suddenly implement robots in your warehouse without informing your employees? Resistance towards robots will be very likely.<\/p>\n<p>A lack of communication about changes increases fear of the unknown, but also leaves legitimate questions unanswered and concerns unaddressed. Hence, transparent communication from the beginning of the change process is key. It is important to consider the following steps:<\/p>\n<p><img decoding=\"async\" class=\"size-medium wp-image-2632 aligncenter\" src=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/06\/SIP-bin2bin-1-ed-300x200.jpg\" alt=\"Employee working together with pick and place robot.\" width=\"300\" height=\"200\" srcset=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/06\/SIP-bin2bin-1-ed-300x200.jpg 300w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/06\/SIP-bin2bin-1-ed-768x512.jpg 768w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/06\/SIP-bin2bin-1-ed.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>Prevent and manage employee resistance to robots<\/h2>\n<ul>\n<li>Communication about the change at hand should be straightforward, truthful and timely.<\/li>\n<li>Explain to your employees what is happening and why the implementation of robots is needed. Help your employees understand why this change is important for your organization. e.g. that robots will help improve production throughput so you can remain competitive in the market and grow your organization. Show them the benefits of automating your warehouse with robots, now and in the future<\/li>\n<li>Communicate how robots will affect and benefit your employees\u2019 jobs. Help employees identify what\u2019s in it for them. For example, when implementing robots in your production process, do not only explain the features, but demonstrate how the robots will benefit your employees. Show that the robot takes over the repetitive, heavy tasks such as <a href=\"https:\/\/smart-robotics.io\/smart-palletizer\/\">palletizing <\/a>or <a href=\"https:\/\/smart-robotics.io\/?page_id=1071\">parcel handling<\/a> and enables your employees to use their skills for more important, challenging and less boring tasks.<\/li>\n<li>Use different ways to communicate the change, both formal and informal, to ensure all employees receive the relevant information. Think of face-to-face meetings, email, company intranets etc.<\/li>\n<li>Make sure that managers and team leads are on board and support and communicate the introduction of robots openly and positively. Employees take cues from their leaders and if leaders resist the change, it is likely your employees will too.<\/li>\n<\/ul>\n<p>Besides transparent communication on why and how the change is happening, you should also engage your employees in the change process. Part 3 of the series \u2018managing employee resistance to robots\u2019 will focus on the importance of engaging and training your employees.<\/p>\n<p>&nbsp;<\/p>\n                <\/div>\r\n                \r\n                            <\/div>  \r\n            <\/div>\r\n<\/section>\r\n\n\n    <div class=\"separator\" style=\"height: 150px;\">&nbsp;<\/div>\n  \n\n\r\n    <section class=\"cta-banner py-5\" style=\"background-color:#F5F5F5\">\r\n        <div class=\"container py-5 px-lg-5\">\r\n            <div class=\"col-12 text-center\">\r\n                <blockquote class=\"title mb-4 mb-lg-5\">Want to know more about the benefits robots can bring to your warehouse? <\/blockquote>\r\n                                    <p class=\"content mb-4 mb-lg-5\">We offer intelligent pick and place solutions to improve efficiency and scale your business.<\/p>\r\n                                <a href=\"\/contact\" class=\"btn btn-colorful\">Learn more<\/a>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <div class=\"separator\" style=\"height: 150px;\">&nbsp;<\/div>\n  \n\n<section class=\"posts post-related \" id=\"\">\n    <div class=\"container\">\n                <div class=\"row justify-content-center align-items-center\">\n            <div class=\"col-12 mb-6\">\n                <h2 class=\"section-title text-center\">Also read<\/h2>\n            <\/div>\n        <\/div>\n                                                                        <div class=\"row justify-content-center align-items-stretch gy-5 gy-lg-0\">\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\">\n                            <div class=\"card post-card\">\n                                <div class=\"card-header\">\n                                <a href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-1\/\" class=\"text-decoration-none\">\n                                    <img decoding=\"async\" src=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/04\/SIP-employees-2-ed.jpg\" alt=\"Employee working together with pick and place robot.\" title=\"Devoted employees\" width=\"900\" height=\"600\" class=\"aligncenter size-full wp-image-2696 card-img-top\" srcset=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/04\/SIP-employees-2-ed.jpg 900w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/04\/SIP-employees-2-ed-300x200.jpg 300w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/04\/SIP-employees-2-ed-768x512.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>                                <\/a>\n                                                                                <div class=\"card-label-wrapper\">\n                                                                                                                                                            <p class=\"card-label\">Blog<\/p>\n                                                                                                                                                                                                    <\/div>\n                                                                                                            <\/div>\n                                <div class=\"card-body\">\n                                    <h5 class=\"card-title\"><a href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-1\/\" class=\"text-decoration-none\">Managing employee resistance to robots \u2013 part 1: where does resistance come from?<\/a><\/h5>\n                                    <p class=\"card-date\">19-04-2022<\/p>\n                                    <p class=\"card-text\">Why do employees often fear and resist the implementation of robots? This blog discusses where this resistance to robots comes from.<\/p>\n                                                                            <a href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-1\/\" class=\"btn\">Read more<\/a>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\">\n                            <div class=\"card post-card\">\n                                <div class=\"card-header\">\n                                <a href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-3\/\" class=\"text-decoration-none\">\n                                    <img decoding=\"async\" src=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/main-page-improve-efficiency-scaled-e1670938572363.jpg\" alt=\"Employee working together with pick and place robot.\" title=\"improve efficiency for your business\" width=\"900\" height=\"1178\" class=\"aligncenter size-full wp-image-2256 card-img-top\" srcset=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/main-page-improve-efficiency-scaled-e1670938572363.jpg 900w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/main-page-improve-efficiency-scaled-e1670938572363-229x300.jpg 229w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/main-page-improve-efficiency-scaled-e1670938572363-782x1024.jpg 782w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/main-page-improve-efficiency-scaled-e1670938572363-768x1005.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>                                <\/a>\n                                                                                <div class=\"card-label-wrapper\">\n                                                                                                                                                            <p class=\"card-label\">Blog<\/p>\n                                                                                                                                                                                                    <\/div>\n                                                                                                            <\/div>\n                                <div class=\"card-body\">\n                                    <h5 class=\"card-title\"><a href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-3\/\" class=\"text-decoration-none\">Managing employee resistance to robots \u2013 part 3: engage your employees<\/a><\/h5>\n                                    <p class=\"card-date\">15-07-2022<\/p>\n                                    <p class=\"card-text\">When implementing robots in your warehouse, it is important to apply change management from the beginning. This blog series focuses on how to manage employee resistance to robots. In this third blog, we discuss the importance off engaging your employees in the process and help them train and develop new skills.<\/p>\n                                                                            <a href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-3\/\" class=\"btn\">Read more<\/a>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                                                                    <div class=\"col-12 col-md-6 col-lg-4\">\n                            <div class=\"card post-card\">\n                                <div class=\"card-header\">\n                                <a href=\"https:\/\/smart-robotics.io\/implement-robots-in-warehouse-exploration\/\" class=\"text-decoration-none\">\n                                    <img decoding=\"async\" src=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/Smart-Item-Picker-tailored-item-picking-bin2bin-min-1.jpg\" alt=\"Employee working together with pick and place robot.\" title=\"Smart-Item-Picker-tailored-item-picking-bin2bin-min\" width=\"500\" height=\"334\" class=\"aligncenter size-full wp-image-2280 card-img-top\" srcset=\"https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/Smart-Item-Picker-tailored-item-picking-bin2bin-min-1.jpg 500w, https:\/\/smart-robotics.io\/wp-content\/uploads\/2022\/12\/Smart-Item-Picker-tailored-item-picking-bin2bin-min-1-300x200.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                                <\/a>\n                                                                                <div class=\"card-label-wrapper\">\n                                                                                                                                                            <p class=\"card-label\">Blog<\/p>\n                                                                                                                                                                                                    <\/div>\n                                                                                                            <\/div>\n                                <div class=\"card-body\">\n                                    <h5 class=\"card-title\"><a href=\"https:\/\/smart-robotics.io\/implement-robots-in-warehouse-exploration\/\" class=\"text-decoration-none\">Implementing robots in your warehouse \u2013 step 1: exploration<\/a><\/h5>\n                                    <p class=\"card-date\">28-12-2022<\/p>\n                                    <p class=\"card-text\">In this blog series we discuss four phases to go through to ensure the successful implementation of pick and place robots in your warehouse. This first blog focuses on the exploration phase.<\/p>\n                                                                            <a href=\"https:\/\/smart-robotics.io\/implement-robots-in-warehouse-exploration\/\" class=\"btn\">Read more<\/a>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    \n                <\/div>\n                        <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"When implementing robots in your warehouse, it is important to apply change management from the beginning. This blog series focuses on how to manage employee resistance to robots. In this second blog, we discuss how communication can help prevent and manage this resistance.","protected":false},"author":9,"featured_media":2632,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"iawp_total_views":63,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1208","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managing employee resistance to robots - communication is key<\/title>\n<meta name=\"description\" content=\"When implementing robots in a warehouse, communication is key to prevent and manage employee resistance to robots.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smart-robotics.io\/managing-employee-resistance-to-robots-part-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing employee resistance to robots - 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